Frequently Asked Questions
We offer 30-DAY Defective Exchange / Return on all items. Items must be returned in the same original condition.
General Return & Exchange Policy:14-Day Returns for all items. Some restrictions apply.
Return & Exchange Policy: Cameras, Lenses, Drones: All returns must be made within 7 days. A 15% restocking fee applies to returns made without a valid reason, including buyer's remorse.
Brand New / Open Box/ New items returned open or used, is subject to 15% restocking fee. All items must be in their original condition. Incomplete, damaged, or altered products, including devices with a beta OS, are not eligible for return or exchange.
Yes.
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We offer 30-DAY Defective Exchange / Return on all items. Items must be returned in the same original condition.Extended warranty: We offer extended warranty through SureBright. Extended warranty can be purchased at checkout.
Flipafone
9225 Leslie St., Unit 1,
Richmond hill, ON
L4B 3H6
Mon - Sat: 11am - 6pm
Sun: 11am - 5pm
Satisfaction Guarantee - Your in-store purchase is worry free with our 15-Day Return and 30-day Warranty. Some conditions apply.
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